PRIVACY POLICY

 Privacy Policy for FMFD Group Website
Effective Date: May 2026

This Privacy Policy explains how FMFD Group (“we,” “us,” or “our”), a real estate brokerage or service provider, collects, uses, discloses, and protects your personal information when you visit our website fmfdgroup.com, use our services, submit inquiries, or interact with us via phone, text (SMS/MMS), email, or other means.

We are committed to protecting your privacy and complying with applicable laws, including the Telephone Consumer Protection Act (TCPA), FCC regulations on telemarketing and text messaging, the National Do Not Call Registry, and other federal and state privacy laws (such as CCPA/CPRA if applicable in your jurisdiction).

By using our website or providing your information, you consent to the practices described in this policy. If you do not agree, please do not use our site or provide your contact information.

1. Information We Collect

We may collect the following types of personal information:

•  Contact Information: Name, email address, mailing address, phone number (including mobile numbers), and property-related details (e.g., address of interest).

•  Inquiry and Interaction Data: Details from website forms, property searches, contact requests, or communications with us (e.g., preferences for buying, selling, or renting real estate).

•  Usage Data: IP address, browser type, device information, pages visited, and cookies or similar tracking technologies (see our separate Cookie Policy if applicable).

•  Marketing Consent Data: Records of your opt-in consent for phone calls, texts, or other marketing communications.

We do not knowingly collect personal information from children under 18 without verifiable parental consent.

2. How We Collect Your Information

•  Directly from you: Via website forms (e.g., “Contact Us,” property inquiries, lead capture), phone calls, texts, emails, or in-person interactions.

•  Automatically: Through website technologies as you browse.

•  From third parties: Such as MLS systems, lead providers, or public records (with appropriate safeguards).

3. How We Use Your Information

We use your information to:

•  Provide real estate services, respond to inquiries, schedule showings, and facilitate transactions.

•  Improve our website and services.

•  Send administrative communications (e.g., transaction updates).

•  Marketing and Communications (with your consent where required):

    •  Contact you by phone (live or automated) or text/SMS regarding properties, market updates, offers, or services.

    •  Send promotional messages only if you have provided prior express written consent (e.g., by checking a box on a form or explicitly agreeing).

Important TCPA and Mobile Marketing Compliance:

We obtain your prior express written consent before sending marketing calls or texts using automated systems (e.g., autodialers), artificial/prerecorded voices, or similar technologies. Consent is not a condition of purchasing or using our services. We honor the National Do Not Call Registry and internal opt-out requests.

Marketing calls/texts will typically occur between 8 AM and 9 PM in your local time zone and will be logically related to your real estate interests.

4. Consent for Calls and Texts

When you provide your phone number (e.g., on a website form), you may see language such as:

“By submitting this form and providing your phone number, you consent to receive calls and/or text messages from [Your Company Name] (and our agents) at the number provided, which may include autodialed or prerecorded messages for marketing or informational purposes related to real estate services. Message and data rates may apply. You may opt out at any time by replying STOP to texts or contacting us. Consent is not required to purchase services.”

We maintain records of consents for compliance.

5. Sharing and Disclosure of Your Information

We may share your information with:

•  Our real estate agents, affiliates, or service providers (e.g., transaction coordinators, MLS providers) who assist in our operations (under agreements that protect your data).

•  Legal authorities if required by law, to protect rights, or in business transfers.

We do not sell your personal information, including phone numbers, for third-party marketing purposes without explicit consent. We do not share phone numbers for unrelated telemarketing.

6. Your Rights and Choices

•  Opt-Out of Marketing: Reply “STOP” to any text, use unsubscribe links in emails, or contact us. We honor opt-outs promptly (generally within 10 days or as required by law). Opting out of texts/calls does not affect other communications (e.g., transaction-related).

•  Access, Correction, Deletion: Request details about your data, corrections, or deletion (subject to legal exceptions) by contacting us.

•  Do Not Sell/Share: We do not sell data; you may have additional rights under state laws (e.g., CCPA).

We maintain an internal Do Not Contact list.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure.

8. Data Retention

We retain your information as long as necessary for the purposes outlined, legal compliance, or dispute resolution. Phone consent records are kept for TCPA compliance purposes.

9. International Users

Our site is primarily for users in the United States. If you are outside the US, your data may be transferred to and processed in the US.

10. Changes to This Policy

We may update this policy and will post the revised version with a new effective date. Continued use after changes constitutes acceptance.

11. Contact Us

For questions about this Privacy Policy, your data, or to exercise rights:

FMFD Group

Email: agent@fmfdgroup.com

Phone: 717-241-8810

Last Updated: May 2026

12. TERMS & CONDITIONS

• We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.
• You can cancel the SMS service at any time. Just text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
• If you are experiencing issues with the messaging program you can reply with the keyword “HELP” for more assistance, or you can get help directly at agent@fmfdgroup.com
• Carriers are not liable for delayed or undelivered messages.
• As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
• Data will not be shared with third parties for marketing or promotional purposes.

• If you have any questions regarding privacy, please read our privacy policy:  https://fmfdgroup.com/privacy-policy